The team has been wonderful for us and we couldn’t have hoped for a better outcome.
At 4 months old our new puppy, Ava, suddenly started to lose her hair in two places and we couldn’t understand why? She had a good diet, plenty of exercise and was on an expensive hypoallergenic food plan but alas the situation just got worse and worse.
We contacted our vet …. oh what a minefield! He told us that millions of things could be causing this but ‘let’s go down the easy treatment route first (this seemed costly but we went with it), we used drops and creams – still no improvement (if anything it looked like she was going to lose her hair all over her head and all up one arm) we were desperate for some indication of what was causing this and it was at that point I was recommended to try the service to see if it was some sort of food intolerance or sensitivity.
We purchased the premium test and they sent us a kit to collect Ava’s fur sample. There was also a really nice pet brush in the kit which was a pleasant surprise. We sent away some of Ava’s fur and within a week I got an email with her results.
They were able to indicate to us what items in her life were possibly causing this – in our case cheese was one of the things that we were advised to stop and we did stop giving it to her as one of her treats. We also cut out other dairy products as well and what a massive difference it has made.
Within the last six weeks, her fur has started to re grow in both areas and thicken in the worry spots she had coming. This has been a game changer for us, it has been such a worry, we honestly thought that our beautiful puppy would lose her fur completely but we feel that we have finally turned the corner. Thank you so much, Petfoodintolerance.com we can’t rate you highly enough.
Sara and Ava from Staffordshire